City of Canning - Swimming Pool / Spa Barrier Requests

Swimming Pool / Spa Barrier Requests

Reporting swimming pool requests such as barrier complaints, decommissioning of pools etc.

Last updated on: 09 May 2025

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Duty of care

While City Officers will visit the site at the first opportunity possible, the City can only guarantee a response within one (1) day.
As the complainant you have a 'Duty of Care' obligation to take action and make the area as safe as possible.

Local government, as the permit authority, is responsible for granting building permits for swimming and spa pools and their associated barriers.
The approval process ensures that the building and barrier standards are satisfied.
Pools are registered with the local government so that periodic inspections of the installed barrier can occur.
Inspections should occur at intervals not exceeding four years. However, the City's inspection process will likely result in inspections occurring prior to the four year time-frame.

For information on what criteria needs to be met, please refer to the Building Commission 'Rules for Pools and Spas' information sheet.

For information on decommissioning pools please refer to the Decommissioning and/or Removal of Swimming Pools or Spas information sheet.
To arrange an inspection for a decommissioned pool or if you have further questions about the process, please contact the City of Canning on 1300 422 664

People are sometimes unaware that their activities are causing a problem.
The City encourages all residents and business operators to talk to their neighbours about problems before making a complaint.
For supporting information on resolving disputes with neighbours please click here

This type of request cannot be anonymous.
Contact details are required when lodging this type of issue to ensure a proper investigation can be completed. It also provides the City with the ability to clarify information to ensure officers have a safe working environment.
Your personal information is not disclosed to any other person without your consent.

To request an investigation into a potentially non-compliant swimming pool barrier, please click the Report button below.
An officer will action the request within one (1) working day. This includes contacting you to clarify the nature of the complaint, checking on any possible safety risks for City staff and explaining the complaint process.
If you are unable to find the correct address when submitting the request, please contact us.

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